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INCLUDE Smart Industry Pricing
Start free. Pay as your operation grows.
Every plan includes real-time dashboards, alarms, and both web and mobile access. Upgrade or downgrade any time — no hidden fees.
Community
Try it free, no credit card.
Free
Start Free- Devices3
- Users2
- Organisations1
- Solutions2
- Data retention7 days
- ✓Real-time dashboard
- ✓Basic alarms
- ✓In-app notifications
Starter
For small teams starting to deploy sensors.
Rp 59.800Rp 29.000/mo
Choose & Pay- Devices10
- Users5
- Organisations2
- Solutions5
- Data retention30 days
- ✓Everything in Community
- ✓Email notifications
- ✓Data export
Pro
For operations that need insight & automation.
Rp 330.000Rp 199.000/mo
Choose & Pay- Devices30
- Users15
- Organisations3
- Solutions15
- Data retention90 days
- ✓Everything in Starter
- ✓Telegram notifications
- ✓Import & Report
- ✓AI anomaly detection
Business
For multi-site operations with hundreds of devices.
Rp 1.990.000Rp 799.000/mo
Choose & Pay- Devices200
- Users50
- Organisations5
- SolutionsUnlimited
- Data retention365 days
- ✓Everything in Pro
- ✓White-label (your own logo & domain)
- ✓Scheduled reports
- ✓AI forecasting
- ✓SLA
- ✓Dedicated support
Enterprise
On-premise, SSO, SLA, and custom integration.
On Demand
Contact Sales- DevicesOn Demand
- UsersUnlimited
- OrganisationsOn Demand
- SolutionsUnlimited
- Data retentionOn Demand
- ✓Everything in Business
- ✓Custom Solution
- ✓Custom AI Model
- ✓Custom Integration
- ✓On-premise / Hybrid
- ✓Dedicated Training & Enablement
Compare all features & limits
| Feature | Community | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Price / month | Free | Rp 29.000 | Rp 199.000 | Rp 799.000 | On Demand |
| Devices | 3 | 10 | 30 | 200 | On Demand |
| Users | 2 | 5 | 15 | 50 | On Demand |
| Organisations | 1 | 2 | 3 | 5 | On Demand |
| Solutions | 2 | 5 | 15 | Unlimited | On Demand |
| Data rate (msg/sec) | 5 | 25 | 100 | 500 | On Demand |
| Data retention | 7 days | 30 days | 90 days | 365 days | On Demand |
| Notification channels | Apps | Apps, Email | Apps, Email, Telegram | Apps, Email, Telegram | Apps, Email, Telegram |
| Import & Export | — | Export | Import & Export | Scheduled | Scheduled |
| AI features | — | — | Anomaly detection | Anomaly detection + Forecasting | Anomaly detection + Forecasting |
| White-label | — | — | — | ✓ | ✓ |
| On-premise / SSO | — | — | — | — | ✓ |
| SLA | — | — | — | ✓ | ✓ |
| Solution access | |||||
| InEnergy | — | ✓ | ✓ | ✓ | ✓ |
| InFarmer | — | ✓ | ✓ | ✓ | ✓ |
| InWater | — | ✓ | ✓ | ✓ | ✓ |
| InBuilding | — | — | ✓ | ✓ | ✓ |
| InParking | — | — | ✓ | ✓ | ✓ |
| InAsset | — | — | — | ✓ | ✓ |
Scroll sideways to see all columns. Quota add-ons available in the app.
Full features per solution
| Solution | Min. plan | Key features |
|---|---|---|
| ⚡InEnergySmart Energy & Smart Building | Starter |
|
| 🌾InFarmerSmart Agriculture | Starter |
|
| 💧InWaterSmart Water Management | Starter | Feature details coming soon |
| 🏢InBuildingSmart Building Management | Pro | Feature details coming soon |
| 🅿️InParkingSmart Parking Management | Pro | Feature details coming soon |
| ⚙️InAssetSmart Asset Performance Management | Business | Feature details coming soon |
Add quota anytime
Add-on price per unit / month per plan. Buy inside the app to extend your quota above the plan.
| Plan | Device | User | Solution | Backup Data |
|---|---|---|---|---|
| Community | — | — | — | — |
| Starter | Rp 7.000 /unit/mo | Rp 15.000 /unit/mo | Rp 25.000 /unit/mo | Rp 5.000 /unit/mo |
| Pro | Rp 6.000 /unit/mo | Rp 12.000 /unit/mo | Rp 20.000 /unit/mo | Rp 4.000 /unit/mo |
| Business | Rp 5.000 /unit/mo | Rp 10.000 /unit/mo | Rp 15.000 /unit/mo | Rp 3.000 /unit/mo |
| Enterprise | On Demand | On Demand | On Demand | On Demand |
“—” = add-on not sold for that plan.
Payments & checkout
Check out inside the app via Doku — virtual account, e-wallet, QRIS, or card. A PDF invoice is generated automatically and the plan activates once payment is confirmed.
Need more quota? Add an add-on.
Devices, users, solutions, data retention, and AI features can be topped up individually on top of your plan — no need to jump to a pricier tier.
White-label & your own domain
Serve your solution dashboard on your own domain via CNAME, or as a subdomain. Built for system integrators and resellers who bring their own brand.
Frequently asked questions
Is the Free plan really free?
Yes. The Free plan has no time limit and needs no credit card, with a quota of 3 devices and 2 users. Ideal for piloting one site before you scale.
Do I have to buy INCLUDE hardware?
No. You can use IncludeBox, or register your own ESP32/Arduino devices over MQTT or the HTTP Device API.
What if I outgrow the Business plan?
Enterprise provides unlimited quota, on-premise options, SSO, an SLA, plus custom integration and training. Contact us for a quote.
Can I cancel any time?
Yes. Billing is monthly and you can downgrade or cancel any time from the Subscription page in the app.
Not sure which plan?
Start on Free, or tell us the scale of your operation — we will help you choose.